Win567 Terms and Conditions – Platform Rules for Brazilian Users

By accessing, registering for, or using any service available on the win567 platform — whether via desktop or mobile browser — you confirm that you have read, understood, and fully agree to these Terms and Conditions, as well as win567's Privacy Policy and Responsible Gambling rules.

If you disagree with any part of these terms, you should not create an account or use win567's services. Continued use of the platform following any terms update constitutes automatic acceptance of the new provisions.

These Terms and Conditions apply to all win567 users located in Brazil and are governed by applicable Brazilian law, including the General Data Protection Law (LGPD — Law No. 13,709/2018) and consumer protection legislation (CDC — Law No. 8,078/1990).

To create a win567 account, the user must meet the following mandatory requirements:

• Be at least 18 years of age completed by the date of registration.
• Hold a valid CPF issued by the Brazilian Federal Revenue Service (Receita Federal).
• Reside in Brazil and have legal access to online betting and gaming services.
• Provide accurate, complete, and up-to-date information on the registration form.
• Not have any other active account on the win567 platform.

Permitted one account per CPF and per email address. Creating duplicate or multiple accounts to improperly claim bonuses is strictly prohibited and will result in the immediate closure of all related accounts, along with the cancellation of any bonus balances and winnings derived from such abuse.

The user is responsible for keeping their login credentials (email and password) confidential. If unauthorized account access is suspected, the user must notify win567 support immediately via the live chat channel available on the platform.

Win567 may request additional documents for identity verification (KYC — Know Your Customer) at any time, particularly before processing withdrawals. Accepted documents include national ID (RG), driver's license (CNH), passport, and proof of residence issued within the last 90 days.

Win567 accepts only Brazilian payment methods. All amounts are processed in BRL, with no currency conversion or additional fees on the deposit.

Available deposit methods:

• Pix — confirmation within 30 seconds. Available 24 hours a day, 7 days a week.
• Boleto bancário — settlement within 1 business day after payment.
• Credit and debit card — instant processing for major card brands.
• PicPay — instant transfer via digital wallet.
• Mercado Pago — via wallet balance or linked card.
• TED Transfer — available through Nubank, Itaú, Bradesco, and Banco do Brasil, with processing within 1 business hour.

The minimum deposit is BRL 10.00 per transaction. There is no maximum deposit limit, however win567 may request additional documentation for deposits above R$ 5,000.00 for compliance and anti-money laundering purposes.

Win567 does not accept deposits made by third parties. All payments must originate from a bank account or card held in the name of the registered user. Failure to comply with this rule may result in a temporary or permanent account block.

Withdrawals at win567 are processed exclusively via Pix to the registered key in the account holder's name. The minimum withdrawal is R$ 20.00, and processing takes up to 15 minutes for accounts with completed identity verification.

To request a withdrawal, the user must:

• Having completed identity verification (KYC) with valid documents.
• Having met the rollover requirement for any active bonuses on the account.
• Have available balance in your account — unreleased bonus balance cannot be withdrawn directly.
• Submit the withdrawal request to a Pix key registered under your own CPF.

Win567 reserves the right to carry out additional security checks before processing withdrawals above R$ 10,000.00 or in situations indicating unusual activity. This process may take up to 5 additional business days without affecting the user's entitlement to the requested amount.

If a withdrawal is submitted to the wrong account or to a third party's account, the amount will be returned to the user's win567 balance and a new request must be submitted with the correct details.

Win567 offers bonuses and promotions subject to specific rules outlined in each offer. The general conditions applicable to all bonuses are:

• The welcome bonus grants 100% of the first deposit amount up to R$ 500.00. It is credited automatically, with no promotional code required.
• The standard rollover requirement to release the bonus is 5x (five times) the deposit amount plus the bonus. Example: R$ 100.00 deposit + R$ 100.00 bonus = rollover of R$ 1,000.00 in valid bets.
• Only bets with odds of 1.50 or higher count toward the bonus rollover. Asian handicap bets with a line of 0 or 0.5 are also accepted when the minimum odds requirement is met.
• The deadline to complete the rollover is 30 days from the bonus activation date. Expired bonuses are automatically canceled.
• Each user is entitled to receive the welcome bonus once only. Creating additional accounts to claim the bonus more than once is considered abuse and may result in the permanent suspension of all associated accounts.

The VIP Program win567's loyalty program runs across 5 tiers: Bronze, Silver, Gold, Platinum, and Diamond. Progression between tiers is calculated based on points accumulated each month. win567 reserves the right to adjust tier progression criteria, benefits, and point scoring with 7 days' prior notice to affected members.

Cashback, boosted odds, and VIP Program-specific promotions are non-transferable credits and cannot be directly converted to cash. They are subject to the same general rollover rules unless otherwise stated in the specific promotion's description.

Sports Betting at win567 follows the general rules below, applicable to all available disciplines — football (Brasileirão Série A, Copa do Brasil, Libertadores, and over 500 leagues), volleyball, basketball, MMA/UFC, tennis, and e-sports:

• Confirmed bets are final, except where win567 cancels a market due to an odds error, event suspension, or force majeure.
• In the event of event cancellation before the start, all bets are refunded to the balance. If the event is suspended after it has begun, settlement follows the competition rules and the applicable minimum play time.
• Win567 may cancel bets placed with an obvious odds error — an obvious error is defined as an odd significantly different (generally more than 10%) from the market average at the time the bet was placed. In such cases, the staked amount is returned with no additional winnings.
• The cashout is a feature available on selected markets and may be disabled at any time by win567 without prior notice, for operational or technical reasons. The cashout value offered is calculated in real time and may be lower or higher than the original stake.
• The minimum bet is R$ 1.00 per selection. There is no standard maximum limit; however, win567 may apply individual bet limits based on each user's history and profile.
• The odds boost of +25% automatically applied to Brasileirão, Copa do Brasil, and Libertadores markets, is an ongoing promotion with no set end date and may be discontinued or modified with 48 hours' prior notice.

Collusion betting, match-fixing, or the use of automated systems (bots) to place bets are strictly prohibited and will result in immediate account closure and forfeiture of all balances.

Casino games available at win567 — including live roulette (European, American, French, and Lightning Roulette), slots from certified providers, crash games, and live blackjack — use Random Number Generators (RNG) audited by independent laboratories, ensuring all results are unpredictable and unbiased.

Live casino games are streamed in real time with real dealers. If a disconnection occurs during a live game, the round will be completed normally by the system and the result applied based on the state of the bet at the moment of disconnection. win567 is not liable for losses resulting from connection failures on the user's end.

Each casino game has its own declared average RTP (Return to Player), available in the game description. The use of betting strategies aimed at exploiting technical vulnerabilities in the system is prohibited and may result in account closure.

Welcome bonuses and general promotions contribute to the rollover at different rates depending on the game: slots bets contribute with 100%, live casino games with 20% and crash games with 50%. European roulette bets contribute 20% of the amount wagered toward meeting the rollover requirement.

The win567 VIP Program consists of 5 loyalty tiers — Bronze, Silver, Gold, Platinum, and Diamond — with growing benefits at each level. Enrollment is automatic for all members with an active, verified account.

VIP points are earned as follows:

• General Sports Betting: 1 point per R$ 1.00 wagered
• Bets on Copa do Brasil and Libertadores: 1.5 points per R$ 1.00
• Slots: 1 point per R$ 1.00
• Live casino & roulette: 0.5 point per R$ 1.00
• Crash games: 0.75 points per R$ 1.00

Points are calculated on the total amount wagered, regardless of outcome. VIP level is recalculated on the first day of each month based on points accumulated over the previous 30 days. A level downgrade occurs when the user does not meet the minimum points required to maintain their current level.

Win567 may modify the structure, criteria, and benefits of the VIP Program at any time, with 7 days' prior notice to affected members via their registered email.

The following behaviors are strictly prohibited on win567 and will result in immediate account closure, forfeiture of balances, and, where applicable, notification to the relevant authorities:

• Creating multiple accounts using the same CPF or different personal details to exploit bonuses or promotions.
• Use of software, bots, or automated systems to place bets or interact with the platform.
• Match-fixing or participation in any form of collusion scheme.
• Use of the platform for money laundering or any illegal activity under Brazilian law.
• Transferring or selling your win567 account to a third party.
• Use of VPN, proxy, or any location-masking technology to access the platform in violation of these terms.
• Submitting false or tampered documents during the identity verification process.
• Platform access by anyone under 18, including the use of an adult's account by a minor.

Win567 continuously monitors usage patterns and reserves the right to investigate any suspicious behavior before processing withdrawals. During an investigation, the account balance may be placed in temporary custody without prejudice to the user's rights, should the investigation find no irregularity.

The user may request voluntary account closure at any time via support chat or email. Prior to closure, all pending withdrawals and available real-money balances will be processed normally. Unreleased bonus balances will be cancelled without refund.

Win567 may suspend or close accounts in the following situations:

• Violation of any provision of these Terms and Conditions.
• Reasonable suspicion of fraudulent or illegal activity.
• User's own request for responsible gambling self-exclusion.
• Order issued by a competent judicial or regulatory authority.
• Inactivity for more than 12 consecutive months without account access.

Accounts closed due to a terms violation are not eligible for a refund of bonus balances. Any real-money balance that was deposited and not used for betting may be returned to the account holder following a review of the specific case.

Win567 is committed to promoting responsible gambling and provides the following self-control tools to all members, accessible directly from the account dashboard:

• Deposit limits daily, weekly, and monthly — set by the user and effective immediately.
• Bet limits per period, preventing spending beyond what you planned.
• Session alerts — configurable notifications when the gaming session reaches the time limit set by the user.
• Temporary self-exclusion for 24 hours, 7, 30, or 90 days — activated immediately with no need to contact support.
• Permanent self-exclusion for users who recognize they have a problem with compulsive gambling. This exclusion cannot be reversed.
• Full betting and transaction history available at any time in the account dashboard.

Betting should be treated as entertainment, not a source of income. If you or someone close to you shows signs of problem gambling, we recommend seeking professional help. win567 may proactively reach out to users whose usage patterns suggest at-risk behavior.

The processing of personal data for win567 users is governed by the General Data Protection Law (LGPD — Law No. 13.709/2018). By registering, you authorize win567 to collect, store, and process the data strictly necessary to provide the contracted services.

The data collected includes: full name, CPF, date of birth, email address, mobile number, residential address, banking details for payment processing, and platform usage history.

This data is used exclusively for:

• Identity verification and fraud prevention.
• Processing of deposits, withdrawals, and bets.
• Account communications, promotions, and support.
• Compliance with legal and regulatory obligations.

Win567 does not sell, rent, or share personal data with third parties without express consent, except as required by law or court order. You have the right to access, correct, port, or request the deletion of your data at any time through your account dashboard or by emailing contato@win567.best.

For detailed information on how your data is handled, please refer to the win567 Full Privacy Policy.

Win567 makes every effort to keep the platform available 24 hours a day, 7 days a week, with real-time odds updates and fast transaction processing. However, win567 is not liable for:

• Temporary service interruptions due to scheduled maintenance, third-party infrastructure failures, or force majeure events.
• Losses resulting from the user's own internet connection failure during a live bet or casino session.
• Typographical odds errors that are corrected before the user confirms the bet.
• Betting decisions made by the user based on information sourced outside the platform.

Win567 is responsible for the correct settlement of bets in accordance with published rules, for processing withdrawals within the stated timeframes, and for protecting users' personal data in compliance with the LGPD. In the event of a proven failure by win567 to meet these obligations, the user is entitled to a correction and appropriate compensation proportional to the harm suffered.

Win567 reserves the right to modify these Terms and Conditions at any time. Changes that directly affect user rights — such as bonus rules, rollover requirements, or withdrawal limits — will be communicated with at least 7 days' advance notice by email to the address registered on the account.

Minor language adjustments, inconsistency corrections, and updates that do not materially affect user rights may be implemented without prior notice. The last updated date at the top of this page will always reflect the current version.

Continued use of the win567 platform after updated terms take effect constitutes tacit acceptance of the new provisions. If you do not agree with the changes, you must close your account before the effective date.

Win567 support is available 24 hours a day, 7 days a week, in Brazilian Portuguese, through the following channels:

• Live chat — available directly on the platform, with an average response time of under 5 minutes.
• Email — contato@win567.best, with responses within 24 hours for requests requiring detailed review.

For disputes related to bet settlement, withdrawal processing, bonuses, or any other aspect of the service, users must first contact win567 support to seek an amicable resolution. win567 commits to responding to and reviewing all complaints within a maximum of 5 business days.

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. For any dispute not resolved amicably, the parties agree to submit to the jurisdiction of the court in the user's place of domicile, as set forth in the Consumer Protection Code.